Programs Contact Introducing Chamber Today Login

How do you tell a coworker or teammate that they have no tact? 

leadership Nov 19, 2019

Working with a team requires some tact. The problem is, without tact, your responses are seen as careless, dismissive or unfiltered. If you catch someone at the wrong time with your new idea, you might get the tactless, unfiltered response. 

I remember when I was growing up, there were definitely times I knew NOT to ask my parents for something I really wanted. My dad liked to zone out while driving for example. I knew I would get a tactless response to my idea or question if I asked while we were driving. But I could ask for anything while we were playing catch or anything active -- and get a thoughtful response. The time to ask my mom was almost exactly the opposite. 

The opposite of unfiltered is thoughtful. So if you have ever experienced some unfiltered responses from someone on your team, I have some suggestions. 

  1. Learn to have conversations that start with, "Can I share with you some feedback?" And ask questions like, "When I shared my project with you, I was surprised by your response. Can you tell me more about why you felt that way?"

  2. Make team-building a regular part of your work. Take your team outside the normal work environment or order lunch for your team at a time when they can kick back and relax. Use this time to see what else is going on with your team and what is on their mind. 

  3. Conduct personality testing for the whole team on an annual basis. Have an intentional team discussion about working together and creating a safe place to do great work. 

And next time you have a project that requires buy-in from the team, I have three suggestions. 

  1. Talk to them one on one and not in a group. When you go about it this way, one person doesn't know how the others responded, so they are reacting only to you and not bobble-heading with a focus group. 

  2. Let them feel your pain. If you present an idea without presenting the problem, you just causing a short circuit in the mind of someone who thinks differently than you. Before presenting the solution, let them sit with problem for a few days. Then come back and see what solutions they came up with. Maybe yours is in there too. 

  3. Remove uniformed opinions with the facts. Make sure everyone has the data -- and time to process and understand the problem before you ask them to be involved in the solution. 

And don't forget the ABC's of team leadership: ABC -- always be coaching.

Stay connected with news and updates!

Join our mailing list to receive the latest news and updates from our team.
Don't worry, your information will not be shared.

Subscribe
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.